Privacy Policy

Who we are

Hilltop Custom Builders LLC is a custom home builder and renovation firm based in Dallas, Texas. In this policy, "we" and "us" mean Hilltop Custom Builders LLC.

Information we collect

Information you give us

When you submit the consultation form we collect the information you enter into it:

• Your name, email address and telephone number.
• The project type, project location, budget range and timeline you select.
• Anything you write in the free-text field describing your project.
• The page of this website the form was submitted from, which we record so we know what you were reading.

If you call or email us instead, we hold whatever you choose to tell us in that correspondence.

Information collected automatically

Our hosting provider and analytics record technical information about your visit, which may include your IP address, browser and device type, the pages you view, the time of your visit, and the site that referred you.

Cookies and similar technologies

Cookies are small files stored by your browser. This site uses them for two purposes: to make the site function, and, where analytics is enabled, to understand how the site is used in aggregate.

• Strictly necessary cookies keep the site working and cannot be switched off.
• Analytics cookies record how visitors move through the site.

You can refuse or delete cookies in your browser settings. Refusing analytics cookies does not affect your ability to use this site or to contact us.

How we use your information

We use the information you give us to reply to your inquiry, to prepare a costed range for the work you have described, to arrange and follow up a site visit, and to keep a record of our correspondence with you.

We use automatically collected information to keep the site secure and available, and to understand which pages are useful.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Third parties who process information for us

We use service providers to run this website and our correspondence. They process information on our instructions and are not permitted to use it for their own purposes.

We may also disclose information where we are legally required to, or where it is necessary to establish or defend a legal claim.

How long we keep it

Inquiries that do not become projects are kept for and then deleted.

Records relating to projects we carry out are kept for as long as we are required to keep them for contractual, tax, insurance, warranty and limitation-period purposes.

Your rights under Texas law

The Texas Data Privacy and Security Act gives Texas residents rights over personal data held about them. Subject to the Act's conditions and exemptions, you may:

• Confirm whether we are processing your personal data, and obtain access to it.
• Correct inaccuracies in your personal data.
• Delete personal data you provided or that we obtained about you.
• Obtain a copy of your data in a portable, readily usable format.
• Opt out of targeted advertising, the sale of personal data, or profiling with legal or similarly significant effects.

To exercise any of these, contact us using the details at the end of this policy. We will respond within the period the Act requires and may need to verify your identity first. If we decline a request you may appeal, and we will explain how.

Additional rights for California visitors

If you are a California resident, you may request to know what personal information we have collected, the purposes for which it is used, and the categories of third parties it is disclosed to; request deletion or correction; and opt out of any sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.

We will not discriminate against you for exercising any of these rights.

Children's privacy

This website is intended for adults inquiring about construction work. We do not knowingly collect personal information from anyone under thirteen. If you believe a child has submitted information through this site, contact us and we will delete it.

Security

This site is served over an encrypted connection and form submissions are transmitted over that connection. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy as our practices or the law change. The date at the top of this page shows when it was last revised. Material changes will be noted on this page.

How to contact us

Privacy requests and questions can be sent to info@hilltopcustombuilders.com or made by telephone on 214-901-3655.